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General questions about greenfee.com
How and when can I book tee times?
On greenfee.com you can book tee times on-line 24hrs a day. Of course, you also have the possibility to book by phone, e-mail or fax. Our Support Team is always at your disposal under the following number:
BOOKING HOTLINE
Should you have any questions regarding the booking and/or golf packages please contact our Support Team per phone, e-mail or fax.
Are there advantages when I book on-line?
Yes, by all means! The greenfee.com booking platform is independent of any organizers, and is therefore a completely neutral intermediary.
In any case, you can be sure to book the lowest priced tee times available.
What is more, you can compare a great number of different offers for yourself, and choose unhurriedly your tee times.
Can I book on short notice?
Book today, play tomorrow? No problem! Normally that is. For certain golf clubs there should be at least one day between the booking of the tee time and the tee-off. Tee times in Spain, Portugal, France and Italy should be booked at least 10 days in advance.
Can it happen that displayed tee times are no longer bookable?
For all intents and purposes, it can happen that another golfer books the same offer at the same time. Even so, you should not abandon the search but continue it! If necessary, we will gladly assist you.
Right now, I am not in my home country. Can I book on greenfee.com all the same?
No matter where you are, you can book your tee times on www.greenfee.com throughout the world, as long as you have access to internet.
Do I have to pay a handling fee?
greenfee.com does not charge a fee for handling and/or booking. Even if you are not registered and are not yet a holder of a greenfeeCARD, you can book your tee times and golfing trips anytime without any extra costs.
Are booked tee times binding?
Tee times are always binding, since greenfee.com books directly into the booking calendar of the golf club. All the same, postponements are possible, so please be at the office of the golf club at least 30 min. before tee-off and present your voucher.
When is an on-line booking binding?
Your booking becomes binding with your personal consent and the completion of the credit card payment for all players of the flight.
When and how do I receive my tee time confirmation?
A written confirmation of your tee time you will receive right away by e-mail, a booking confirmation you can print out yourself, once the booking transaction is completed.
Special Offers
What does "Special Offer" mean?
Special offer means that the price for the chosen tee time or golf package has been reduced, either by the organizer or by the golf club. It is not possible to change or cancel tee times or golf packages marked "Special Offer".
Can I book on-line for groups?
Every booking you can book up to 8 flights of 4 players on greenfee.com.
In order to book for a group, please contact our service centre, either by e-mail (support@greenfeebooking.com) or by phone +34 971 84 52 74.
BOOKING HOTLINE
Should you have any questions regarding the booking and/or golf packages please contact our Support Team per phone, e-mail or fax.
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